All orders are dispatched from our Ennis Store. We aim to process all orders within 2-4 business days, however we ask that you allow up to 10 business days during busier periods for your order to be processed. Please allow additional time in transit for delivery. Orders are not processed, shipped, or delivered on weekends or public holidays.
In conjunction with our dispatch partners Fastway Couriers we offer competitive rates for delivery. Lead times for delivery with Fastway are between 2-3 business days. In general we aim to have orders processed and dispatched within 4-7 business days (although during busy periods please allow up to 21 business days). We can not be held responsible for orders that are received after this time as all dispatch times are an estimate.
Please note that processing times and delivery times are different. Both times must be taken into consideration when making a purchase with us.
*Once you have been assigned a tracking number, your order can no longer be cancelled and you will not be refunded for your shipping cost. Your tracking number will become active once your order has been collected by our driver.
Although Giftworks stock the most comprehensive range of gifts, all products are subject to availability at the time of purchase and delays may sometimes occur that are outside our control. Unfortunately the stock quantity on our website may not always reflect our inventory quantity. You will be contacted by email or telephone concerning any item we are unable to dispatch within 10 days.
Giftworks can not be held responsible for any delays that may occur once your parcel has been dispatched and in the possession of Fastway Couriers. Once your parcel has been dispatched to Fastway Couriers you will need to contact them with any further updates regarding your expected delivery.
If you have more than one item in your basket, your items may be part-shipped to ensure your products arrive as quickly as possible. For out of stock items on back–order, there will be no additional delivery charges.
The following charges apply:
Delivery within the Republic of Ireland is a charge of €6.95.
Delivery to the U.K is a charge of €10.00. Unfortunately due to the current customs regulations in place, we have temporarily suspended shipping to the U.K.
If you require delivery outside the UK and R.O.I please contact us at email@example.com, and we will assist you as best as we can.